SUSTAINABILITY

BUILDING A BETTER FUTURE THROUGH CONVERGENCE

Quality

We are committed to providing customers with the best quality and service.

We are implementing perfect quality through operation of a change management system, recurrence prevention system, partner corporation management system, and the like.

QUALITY MANAGEMENT POLICY
QUALITY MANAGEMENT
POLICY
As a global leader in supplying core materials for advanced industries, Soulbrain Co., Ltd. will do its best to provide excellent and differentiated quality, service, and innovative solutions to produce products that customers can use with assurance.
1
We strive to maximize customer satisfaction by thoroughly analyzing customer requirements and striving to provide the best quality, delivery time, and service.
2
We keep an eye on global and domestic technology and industry trends, introduce the latest quality management techniques, and achieve global competitiveness through continuous R&D and process innovation.
3
We strive to become a trustworthy company by complying with the international quality management system (ISO 9001, IATF 16949) and thoroughly complying with domestic/international laws and customer requirements.
4
We increase productivity and secure quality through standardized manufacturing process management and continuous process quality improvement.
5
We contribute to mutually benefitial cooperation and growth through evaluation and nurturing activities for partner companies.

This policy applies to all employees working at all business sites of Soulbrain Co., Ltd. and all stakeholders cooperating in the business area.

Soulbrain CEO Park Young Soo
POLICY

Soulbrain’s Policy

Providing the best quality and services to satisfy customer needs

GOAL & STRATEGY

Soulbrain’s Goals & Strategy

Soulbrain’s Goals

  • Prevention of
    quality-related
    accidents

  • Improvement of
    customer reliability

  • Decrease of
    nonconformity upon
    warehousing and
    shipment inspection

  • Improvement of
    team members’ skills

Soulbrain’s 3 Strategies

  • 01

    Going beyond customer
    expectations with
    perfect, first class quality.

  • 02

    Establishing win-win
    relationships with customers
    through deep-rooted trust.

  • 03

    Respecting each member’s abilitie
    and providing them with
    more opportunities to grow,
    thereby generating a team spirit.

CORE ELEMENT

Core Elements of Quality Management

  • Number One Quality

    • Change point management system
    • Recurrence prevention system
    • Partner management system

  • Customer Satisfaction

    • Prioritizing customer satisfaction
    • Exceeding customer expectations (Establishing a desirable product image)

  • Quality Information
    Management System

    • Management of a quality information network system
    • Management of an ISO certification system
    • Management of an SPC system

  • Improvement Management

    • Six Sigma activities
    • Improvement suggestion activities

  • Knowledge Management

    • Improvement of job capabilities through flow and sharing of knowledge
    • Cultivation of new talented members through strengthening of quality-related education

  • ISO 9001 Certification

  • IATF 16949 Certification